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1. Our Values
Seekifieds is built on trust, transparency, and respect. Every member contributes to our community's success.
🤝 Trust
Be honest in all interactions. Accurate listings, genuine intent, transparent communication.
🎯 Transparency
Clear about vehicle conditions, pricing, and terms. No hidden surprises.
✨ Respect
Treat everyone professionally. Value others' time and respond promptly.
2. Buyer Guidelines
As a buyer posting ISOs, you're signaling real demand to the market. Make it count.
DO: Best Practices
- Be Specific: Clear vehicle requirements help sellers match you better
- Set Realistic Budgets: Research market values for your desired vehicle
- Respond Promptly: Acknowledge seller offers within 48 hours
- Update ISOs: Mark as fulfilled when you find your vehicle
- Provide Feedback: Let sellers know if their offer doesn't match
DON'T: What to Avoid
- Post fake ISOs or test the system
- Lowball or waste sellers' time
- Ghost sellers after they respond
- Create duplicate ISOs for the same vehicle
- Share seller information without permission
Pro Tip
The more detailed your ISO, the better matches you'll receive. Include year range, features, color preferences, and any must-haves or deal-breakers.
3. Seller Guidelines
Sellers drive the marketplace by responding to real buyer demand. Quality over quantity wins.
DO: Best Practices
- Match Accurately: Only respond to ISOs you can genuinely fulfill
- Full Disclosure: Be upfront about vehicle condition, history, and issues
- Fair Pricing: Offer competitive, market-appropriate prices
- Quick Response: First responders often win the deal
- Professional Photos: Clear, recent images from multiple angles
- Keep Inventory Current: Remove sold vehicles promptly
DON'T: What to Avoid
- Spam buyers with irrelevant vehicles
- Bait-and-switch tactics
- Hide vehicle problems or accidents
- Pressure or harass buyers
- List vehicles you don't have available
- Manipulate photos or descriptions
Success Formula
Top sellers build reputation through accurate listings, fast responses, and smooth transactions. Your seller score reflects your performance and affects visibility.
4. Communication Standards
Professional, respectful communication builds trust and closes deals.
Messaging Guidelines
✅ Good Communication
- • Professional and courteous tone
- • Clear, concise messages
- • Timely responses (within 24-48 hours)
- • Honest about availability and timeline
- • Respectful negotiation
❌ Unacceptable Communication
- • Harassment or threats
- • Discriminatory language
- • Spam or mass messaging
- • Profanity or abuse
- • Sharing personal information publicly
5. Safety First
Your safety is paramount. Follow these guidelines for secure transactions.
Meeting Safely
- Public Places: Meet in well-lit, populated areas
- Bring Someone: Have a friend accompany you
- Daylight Hours: Schedule meetings during the day
- Tell Someone: Share your plans with a trusted person
- Trust Your Instincts: If something feels off, it probably is
Payment Safety
- Use secure payment methods (cashier's check, bank transfer)
- Never send payment before seeing the vehicle
- Verify ownership documents before paying
- Get everything in writing
- Avoid wire transfers to unknown parties
Red Flags to Watch For
- Prices too good to be true
- Pressure to act immediately
- Reluctance to meet in person
- Requests for unusual payment methods
- Stories about being overseas or unable to show vehicle
6. Prohibited Behavior
These actions will result in immediate suspension or permanent ban:
Zero Tolerance Violations
- Fraud or scam attempts
- Stolen vehicles or parts
- False identity or impersonation
- Harassment or threats
- Hate speech or discrimination
- Illegal items or services
- Spam or bot behavior
- Hacking or system manipulation
- Sharing others' private information
- Circumventing platform fees
7. Reporting Issues
See something wrong? Help us maintain a safe marketplace by reporting issues.
How to Report
- In-Platform: Use the report button on any listing or message
- Email: team@seekifieds.com with details and screenshots
- Urgent Issues: Contact support immediately
What Happens Next
- We review all reports within 24 hours
- Investigation conducted if warranted
- Action taken based on severity
- Reporter notified of resolution (when appropriate)
Reporter Protection
Your identity is kept confidential when you report issues. We never share reporter information with the reported party.
8. Enforcement
We enforce these guidelines to maintain a trusted marketplace for everyone.
Enforcement Actions
⚠️ Warning
First-time minor violations, educational opportunity
⏸️ Temporary Suspension
Repeated violations or moderate severity issues
🚫 Permanent Ban
Severe violations, fraud, or repeated serious offenses
Appeals Process
If you believe an enforcement action was taken in error:
- Email team@seekifieds.com within 30 days
- Include your account information and explanation
- Provide any supporting evidence
- We'll review and respond within 7 business days
Together We Build Trust
Every member of Seekifieds contributes to our community's success. By following these guidelines, you help create a marketplace where buyers find their perfect vehicles and sellers connect with real demand. Thank you for being part of the Seekifieds revolution.